SEPHORA inside JCPenney in West Covina, CA Closed now

Reviews about SEPHORA inside JCPenney

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  June 22, 2019, by Delia Gonzales
  This Sephora is the worst!!! Lines are always 30 min long. They never have stock and dont know when it will come in...Went in last night asked about makeup tutorial Rosa said we have 3 people ahead of you...ok ... let me see if anyone available...ok never comes back so we start looking around another employee passes by she says I have one person Ahead of you and I will hel you...Rosa comes up to her saus your off now and they both walk away...no one ever helps us. Thanks for nothing wont be going back even though I live right across the street. POOR CUSTOMER SERVICE RUDE UNPROFESSIONAL.
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  February 17, 2019, by Cri Neda
  It's rare.... like really rare if you get a helpful staff member. I asked one of the girls working there if the tarte unicorn brushes were still available and she offered to check. Minutes pass and I see her return next to me and completely ignored me and was looking at makeup. She acted as if I hadn't asked her to check but I guess she was on her makeup break because that seemed more important. Every time I come back to search new products (I keep my beauty blog updated often) I always have a negative experience. If you know what you want get it asap because the popular items sell out fast.